Legal information

Terms of business and general sales regulations:

Foundation date: 20th October, 2006 Import and export of the CD-ROMs are executed in collaboration with Eurotalk. Personal details and general information:

Jeanny Friederich-Schmit
13, Rond-Point Hurkes
L-7591 Beringen/Mersch
Tel.: (+352) 32 94 07
Fax: (+352) 26 32 11 77
VAT number : LU 21409146
Ministerial trading licence : N ° 113804

Information with regard to the deliveries:

All prices are single prices per packaging (1 CD-ROM according to choice of the language)
Our prices are in Euro and include the value added tax of 15%.
Deliveries within the Grand Duchy of Luxembourg cost additionally 3.00 Euros per CD-ROM carriage. For foreign deliveries the transportation fees are calculated according to destination country.

The products suggested on this website can be only delivered as long as they are in stock. We deny any responsibility in case of stock failure or limits of the stock.
Non-contractual photographs.

Procedure in case of complaint:

Every complaint concerning the delivered products must be indicated within 8 days after reception.
The complaints will be handled within 4 working days.
In case of an objection or complaint, please contact:

Contact : Jeanny Friederich-Schmit
13, Rond Point Hurkes L-7591 Beringen/Mersch
Contact : Jeanny Friederich-Schmit
Tél. : (+352) 32 94 07
Fax : (+352) 26 32 11 77

On Mondays until of Friday from 8h20-12h00 and from 13h00-17h00 (local time).
Please, give the kind and the reason of the objection.
Should it turn out that the delivered articles do not correspond to the ordered ones, we undertake to return the desired products to you immediately after getting back the incorrectly delivered product (return fees on charge of the sender) or to refund the possible difference between the incorrectly sent order and the original order, with the help of the presented order form.

Data protection regulations and confidentiality of the personal data:

I undertake to pass on exclusively the data necessary to the fulfilment of the contract to identified service providers (P&T).

Confidential data:

Personal data are treated in two ways:

  1. In case of an order, the data of the customer will not be stored within the website. They are passed on immediately on receipt of the order in the internal administrative system of the customer file and remain there, data protected, for an unlimited time.
  2. In case of information inquiries via e-mail form, the data of the customers are stored only if the customer wishes to be informed regularly by e-mail and this up to the moment when the customer asks us to delete his data.

Person responsible for the data protection: Jeanny Friederich-Schmit

The right on access and improvement of the personal data:

Our customers have the right on access and improvement of her personal data by phone.
(Tel .: (+352) 32 94 07) or by e-mail, mentioning the desired changes in the text column.

Use of the Internet site:

We can’t be made liable in case of damages which originate from abusive use of the data contained on this site. We likewise cannot be made responsible for the possible damages which originate from the use of this website.Prices are subject to periodical fluctuations.
All photos, information and graphics on our Internet page are owned by Jeanny Friederich-Schmit or the authors.

Applied laws and legal venue:

The present general terms of business and terms of sale are defeated by the Luxembourgian right.